PHONE lines in Stourport stopped working last night due to a power cut at the exchange in Redditch.
Residents experienced a loss of service between the hours of about 4pm and 8pm due to a mains power cut at the exchange, which feeds several smaller exchanges in the vicinity.
The powercut caused technical problems in several exchanges, including Stourport.
Back-up generators kicked in and the system was re-booted section by section to restore service.
BT Media Relations Manager, Amy Abela, said: “We would like to apologise to any customers affected by loss in telephone service yesterday evening. A power cut at our Redditch exchange caused a system problem affecting several smaller exchanges in the area. Engineers worked throughout the night to restore service as quickly as possible.”
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