A CARE home in Kidderminster has been commended by inspectors for its strong bonds between residents and staff.
Holmwood Care Centre in Chaddesley Road was rated 'good' in all areas by the Care Quality Commission following an inspection last month, after previously been graded 'requires improvement' in March last year.
Inspectors said residents and relatives were positive about improvements made to provide care, which reflected people's individual needs.
The new registered manager had been supported by the provider to enhance the decor of the home, which included plans for further improvements such as the introduction of a vintage tea room for residents to spend time with relatives and friends.
An inspection report describes "strong bonds" between residents and staff. Carers were found to treat residents with respect and dignity and support them to make their own decisions.
Relatives said staff were kind and considerate and knew their family members well.
The inspectors found that residents did not have to wait long when they wanted assistance from staff, and said staffing had been increased to support additional activities for people to enjoy.
They described Holmwood as a "sociable place to live".
Home manager Denise Baker said: "We’re all absolutely thrilled and delighted to be rated as good by CQC in all areas.
"It goes to show how hard the team here work to make a difference to the lives of those not only in their care, but their families too.
"This is fantastic news and just what we needed during this unprecedented time. We plan on having a big party with our residents to celebrate.
"Typically, we would invite family and friends, but we know their good wishes are with us all.”
Holmwood Care Centre provides nursing care and dementia care as well permanent and respite stays to up to 60 younger and older people, some of whom have physical disabilities.
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