FAMILIES have slammed West Midland Safari Park's decision to stop free entry for carers of disabled guests.
The attraction has said they did not take the decision to remove free admission for carers lightly.
However, it has caused outrage on social media with one mother saying: "What a disappointment. We shan't be renewing my daughters pass sadly.
"She used to love going with her carer. Too expensive without a full discount for a carer.
"It seems very greedy and penny pinching of them. Other venues are still allowing carers in for free."
Another user said: "It’s a dreadful gesture it’s not inclusive for disabled guests at all."
In response, West Midland Safari Park posted on Facebook: "We understand there will be guests unhappy with our decision to remove free admission for carers, when accompanying a guest with disabilities from 1st January.
"Whilst this new policy is in line with a number of other attractions across the UK, it is not a decision we took lightly and there were a many factors we took into account. These include examples of people wrongly exploiting the system.
"We are one of the most disabled-friendly attractions in the UK and it is important to note that carers can still purchase discounted admission tickets, annual passes, and receive free-multi-ride wristbands when accompanying a guest with disabilities.
"As one of the region’s most popular and inclusive attractions, we make a number of adjustments in the Park to ensure disabled guests and those with mobility problems can visit without any accessibility issues. We are also proud to support a variety of local and national disabled charities and donate thousands of free tickets every year."
Another parent said: "This is awful, as a parent of a child with disabilities I’m disgusted with their decision.
"My child only likes to see the animals and won’t go on rides and would be unable to go on most of them, so a free wristband for rides is no good to us or many other families I’m sure."
Admission is £25.00 for adults, £20.00 for children aged 3-15, and £22.00 for concessions.
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